At 1095, the privacy of every Philippine member matters. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have over your own data. We keep things straightforward so you always know exactly what is happening with your information when you use the 1095 platform.
When you register for a 1095 account, we collect the personal details you provide directly — including your full name, date of birth, email address, and contact number. We also collect transaction-related information such as deposit and withdrawal records, payment method details, and account activity history, all of which are necessary to operate your account and comply with applicable Philippine regulations. As you use the platform, we automatically gather certain technical data including your device type, browser version, IP address, and session activity logs; this helps us detect suspicious behaviour, prevent fraud, and ensure the platform runs smoothly for all members. If you contact our support team, the details of that communication — including your queries and any documents you submit — are retained so we can track and resolve your issue efficiently. We only collect data that is genuinely necessary for the purposes described in this policy, and we review our data collection practices regularly to make sure we are not holding more information than we need.
The primary purpose for collecting your personal information is to create and manage your 1095 account, process your deposits and withdrawals in Philippine Pesos (PHP), and deliver the entertainment features and promotions you have signed up for. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms — and, where you have opted in, to let you know about relevant promotions from the Latest Promotions page, the Rewards programme, and the VIP programme. Your session and usage data helps our technical team identify and fix platform issues, improve loading performance on mobile devices, and personalise your experience based on the sections you visit most. We may use aggregated, anonymised data — where no individual member can be identified — for internal analytics and service improvement purposes. We will never use your personal information to make automated decisions that produce legal or similarly significant effects on you without giving you the opportunity to challenge that decision.
1095 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes, full stop. We may share your data with carefully selected service providers who assist us in operating the platform — such as payment processors handling your PHP transactions, cloud hosting providers storing platform data, and fraud detection partners — but these providers are bound by strict data processing agreements that prohibit them from using your information for any purpose beyond the specific service they provide to 1095. In certain situations, we are legally required to disclose member information to Philippine government authorities, regulatory bodies, or law enforcement agencies; when this happens, we will only share the minimum data required by the relevant legal obligation and will document every such disclosure. If 1095 undergoes a business reorganisation, merger, or acquisition, your data may be transferred to the successor entity, but that entity will be required to honour the commitments set out in this Privacy Policy. We will always inform you of any material change to how your data is shared before it takes effect.
The 1095 platform uses cookies and similar tracking technologies to keep you logged in securely between sessions, remember your preferences, and measure how different sections of the platform are used. Essential cookies are required for the platform to function and cannot be turned off; without them, features like account login and transaction processing would not work correctly. Analytics cookies help us understand which pages and features are most useful to Philippine members so we can prioritise improvements — these cookies collect only aggregated, non-personal data and are never shared with advertising networks. Marketing cookies, where used, allow us to show you relevant promotional content related to offers you have previously viewed on 1095; you can opt out of these at any time through your account preferences or by adjusting your browser settings. Most modern browsers give you full control over cookie storage — consult your browser's help documentation if you want to manage or delete cookies that 1095 has placed on your device.
Protecting your personal information is a genuine operational priority at 1095, not just a policy commitment. We implement industry-standard security measures including encrypted data transmission (TLS), secure password hashing, and access controls that restrict which staff members can view sensitive account information. Our systems are monitored continuously for unusual access patterns, and any suspected security incident triggers an immediate internal response process designed to contain the issue, assess the impact, and notify affected members as quickly as the situation allows. You play an important role in keeping your account secure too — always use a strong, unique password for your 1095 account and never share your login credentials with anyone. Despite all reasonable precautions, no online platform can guarantee absolute security; if you ever suspect that your account has been compromised, contact our support team immediately so we can act without delay.
We retain your personal information for as long as your 1095 account remains active and for a reasonable period afterwards to fulfil the legal, regulatory, and business purposes described in this policy. Transaction and financial records are kept for the minimum period required under applicable Philippine tax and anti-money laundering regulations, which typically means a retention period of several years from the date of each transaction. If you close your account, we will delete or anonymise your personal data once the applicable retention period has expired, unless we are required by law to keep it for longer. Data that you have actively shared in communications with our support team is retained for as long as needed to resolve your query and for a short period afterwards in case a related issue arises. You may request information about the specific retention periods that apply to your data by contacting our support team through the details provided in Section 8 of this policy.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal data that 1095 holds about you. You have the right to be informed about what data we hold and why; the right to access a copy of your personal data; the right to correct any inaccurate or incomplete information; the right to object to certain types of processing; and, in some circumstances, the right to request that your data be deleted or that its processing be restricted. If you believe that 1095 has processed your personal data in a way that does not comply with applicable privacy law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, simply reach out to our support team — we will acknowledge your request promptly and respond within the timeframe required by law. We will never penalise you for exercising your privacy rights, and a request to delete or restrict your data will not affect your ability to re-register on the platform in the future.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach our support team at [email protected] — please include your registered account name and a brief description of your query so we can route your message to the right person quickly. This Privacy Policy may be updated periodically to reflect changes in our data practices, platform features, or applicable Philippine law; when we make material changes, we will post the updated policy on this page and, where appropriate, notify you through your registered contact details. The date at the top of this page will always reflect when the policy was last reviewed. We encourage you to check this page occasionally so you remain informed about how 1095 protects your personal information. For questions about your account, promotions, or platform features, the FAQ page is also a good starting point.
You can access, correct, or request deletion of your personal data at any time. Just reach out to our support team and we will handle your request within the legal timeframe.
1095 never sells your personal information to third parties. Data shared with service providers is strictly limited to what is needed to operate your account and process PHP transactions.
Our data practices follow the Philippine Data Privacy Act of 2012. You have the right to file a complaint with the National Privacy Commission if you believe your rights have been violated.
Our FAQ page covers the most common data and account questions from Philippine members. You are also welcome to create a free account or log in to review and update your personal information at any time.